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U of T's executive director of Health and Wellness helps spearhead national standard on student mental health

Photo of Janine Robb
Janine Robb, U of T's executive director of Health and Wellness, is the chair of the technical committee for the Post-Secondary Students Standard, a set of national guidelines being drafted to support student mental health (photo by Nick Iwanyshyn)

The statistics are concerning.

Two out of three post-secondary students in Canada say stress negatively affects their studies. Half have used campus mental health services, with 10 per cent being seen in crisis or urgent situations, 

As the demand for mental health services grows on campuses across the country, the commission is championing the development of a new standard for post-secondary school students鈥 psychological health and safety, a voluntary set of guidelines to promote the mental health and well-being of students. The work is being done in collaboration with the Canadian Standards Association (CSA Group) as the standards development organization.

Janine Robb, the executive director of Health and Wellness at the University of Toronto, is helping lead the development of the standard as the chair of the CSA Group鈥檚 technical committee, consulting with other experts in the field from coast to coast.

鈥淲e certainly know that over the last number of years we鈥檝e seen an increase in students presenting with mental health concerns,鈥 Robb told U of T News. Community supports outside the university are lacking, she added, putting the onus on post-secondary institutions.

Robb says university can be a stressful place, especially for new students. 鈥淭here鈥檚 all the transitional pieces that hit students when they get to university,鈥 she says. 鈥淭hey鈥檙e away from family, they鈥檙e away from their supports. It鈥檚 a different routine.鈥 And many undergraduates fall within the age group of 16 to 24 years old, 

The mental health guidelines are meant to emphasize a collaborative approach to promoting students鈥 mental health, decrease stigma surrounding mental illness and encourage students to seek help. They may also help increase mental health literacy in both students and staff. 

For universities, the standard provides benchmarks to support students鈥 mental health while identifying best practices for campus wellness.

The guidelines were drafted by a committee of students, administrators, faculty, staff and campus union leaders, and informed by an extensive set of community engagement activities undertaken by the Mental Health Commission of Canada. The CSA Z2003 psychological health and safety for post-secondary students draft standard is now out for public review. 

鈥淢any Canadian schools, including U of T, have already ,鈥 Robb said. 鈥淭his is actually taking it to the next step.鈥

The standard is meant to align with the national standard for psychological health and safety in the workplace that has been recognized in Canada since 2013. The CSA Z2003 Post-Secondary Students Standard emphasizes a collaborative approach toward supporting the mental health of students by reinforcing the shared responsibility of students, staff and faculty.

鈥淲e want to create a model, a socio-ecological approach, whereby everybody within the community has a responsibility to be mindful of other individuals鈥 mental health,鈥 Robb said. 

鈥淪tudents, staff and faculty all have a need to pay attention to behavioural changes in their vicinity. Where possible, they should have a brief interaction and steer someone toward the proper resources if necessary,鈥 she added. 

The Mental Health Commission of Canada initiative is funded by the RBC Foundation, Bell Let鈥檚 Talk, the Rossy Foundation and Health Canada.

Robb hopes the standard will be ready in the spring, and that U of T will be an early adopter so that it can be applied with the workplace standards 鈥渦nder a global umbrella of a healthy campus.鈥 


鈥 and if there is an immediate risk, call 911 or Crisis Services Canada at 1-833-456-4566.

The following are some of the mental health services available to students on all three campuses: 

Downtown Toronto: (416-978-8030), located at

U of T Scarborough: 416-287-7065 

U of T Mississauga: 905-828-5255

Round-the-clock support

Free 24/7 support is available outside the university. Students, staff and faculty can speak to a trained crisis worker at any hour of the day.

1-866-925-5454

416-929-5200 

416-408-HELP (4357)

at 250 College Street

416-360-0486

1-844-451-9700. Immediate support is available in 35 languages and ongoing support in 146 languages.

Appointed faculty and staff have access to the, offered through Homewood Health, online and by phone at 1-800-663-1142.

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